THE
REFASHION
SHIPPING
We offer FREE shipping on orders over $150 within the USA via USPS First Class Package. Please note that we only ship with USPS and are unable to offer faster shipping options at this time.
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Orders are shipped on the next business day (Monday through Friday). This means your package will be handed over to the United States Postal Service (USPS) for delivery within one business day of your online purchase. Please note, we are closed for all major holidays and only ship orders on the next business day after these closures.
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Please allow 5-7 business days for delivery.
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All orders include a USPS tracking number, which will be sent via email after your transaction. You can use this tracking number to monitor the progress of your shipment online.
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​We are not liable for lost or damaged items during transit, though we take care to pack orders securely. Customers are also responsible for any applicable duties or taxes on their orders.
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PaymentS
All payments are processed securely through PayPal, which accepts all major credit cards and ensures your information is protected with industry-leading encryption and fraud prevention tools.
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ORDER LIMITS
We limit purchases to $600 to ensure fairness and sustainability. Orders exceeding this limit will be canceled to help manage returns, reduce fraud risk, and prevent large refunds.
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We also do not allow bulk orders, as these often result in mass returns, creating unnecessary costs and environmental impact. This policy helps us maintain a sustainable business and keep products available for all customers.
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RETURNS
We have a 7-day return policy.​
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Returned items must be in the exact condition as received.
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Shipping & handling charges are non-refundable.
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Please allow 3-5 business days for the return to be inspected and processed.
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All refunds are returned to the original form of payment.​
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FINAL SALE items CANNOT be returned and are sold AS IS.
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contact
Have questions or feedback? Get in touch with us! We’re here to assist you and usually respond within 1 business day (24 hours).
Please note that we are an online-based business, and our office hours are Monday to Friday, 10:00 AM to 5:00 PM.
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We are closed on weekends and all major holidays.
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Email: info@the-refashion.com
We appreciate your understanding and patience.
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TERMS & CONDITIONS
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PRIVACY POLICY